Paypal Change Rate100 Yen = US$ 0.68
Neokyo offers you 6 different shipment methods. With so many options to choose from, we're confident that you will find a shipping arrangement that suits your needs.
|Parcel Type||Cost||Capacity||Shipping Delays||Safety|
|Airmail Small Package||Less than 10 days|
|Surface||A few months|
|Airmail||Less than 10 days|
|EMS||Less than a week|
|FEDEX||Less than a week|
|UPS||Less than a week|
|DHL||Less than a week|
Note: Some shipping methods are not available in all countries. For more information, the Japan Post provides a useful tool for simulating shipments, available here. (Select "Parcel (Package)" for step 1 , "Fukuoka" for step 3, and your country for step 4.)
Japan Post will no longer handle E-Packet. Please use the equivalent service : Airmail Small Package.
International carriers set the following restrictions :
"Small Package" are eligible to the most affordable shipping methods.
Maximal size and weights for package bound for the USA, Mexico, Spain, Brazil and South Korea are 105cm/200cm/20kg. A list of temporary suspension of mail service and shipping method per country can be found on the Japan Post website.
Here is a short list of the types of commonly requested items that are unfortunately restricted or forbidden :
Knives and blades
Products containing a lithium battery
Tires, gas cartridges
Magnetized materials (such as amplifiers)
The complete list of forbidden items is available here :
Know before you buy! We cannot stress how important it is to be aware of what Japan Post and other carriers consider 'forbidden items'. If you purchase a forbidden item, the company may refuse to deliver it. This is especially important since purchase cancellation is forbidden in many cases.
We invite you to get in touch with us beforehand if you're interested in bidding on or buying a restricted item : click here to contact us.
Remember that Neokyo allows you to store and group your purchases in Japan, so it's quite possible to ship multiple items from different sellers all in one package! In order to help you estimate your shipping costs, here is a weight reference table.
|Average weight||Item example|
|2 grams||Trading cards (Pokemon, Dragon Ball)|
|10 grams||Calling cards, postal envelopes|
|50 grams||Gashapon, phone cases, Posters, bubble mailing envelopes|
|100 grams||Watches, small stuffed animals, CDs, DVDs|
|200 grams||Manga, smartphone|
|300 grams||T-Shirts, books, small package boxes|
|500 grams||20 cm PVC figurines|
|1000 grams||Wax dolls, pants, shoes, boxes for standard packages|
|Shipping method||Parcel tracking||Maximum insurance amount|
|Small Package : Airmail||6000 yen|
|EMS, Surface, Airmail||Content value|
|FedEx, UPS||Content value*|
The insurance cost is included in the shipping price.
The Japan Post insurance covers the following cases : damage which occurred during the parcel transport (obvious damage to the contents AND the package itself), package loss, any return due to a carrier mistake. Delays do not result in any kind of refund.
*FEDEX maximum insured value may vary depending on the content nature. Please see the "Declared Value Charge for Carriage" section in this page.
UPS: Free while insured content does not reach 11000 yen, then 130 yen per 11000 yen worth of content.
**DHL: No insurance while content does not reach 20000 yen, then insurance based on content value. You can find more details through the DHL portal.
Recent changes in Australian law have required overseas businesses that ship goods to Australia to collect GST (Goods and Services Tax) from Australian customers and submit returns to the Australian Taxation Office (ATO).
Therefore, effective March 24th, 2023 , we will be charging 10% of the declared value for parcels containing Low-Value Goods (1000 AUD or less) bound for Australia as GST, in addition to international shipping and insurance fees (if applicable). This amount will be charged during the shipping fee payment, and it will be clearly indicated and separate from the shipping fee.
Please note that this GST fee will apply to parcels sent from March 24th, regardless of when the orders were paid or packed.
Important : GST will not be directly charged for parcels with a declared price of over 1000 AUD. In such case, the GST payment occurs on the package's arrival in Australia, and the carrier assists you with the payment procedure.
If you have to ship more than 200,000 yens worth of items,we recommend you divide your orders into several parcels. If you place an order for more than 200,000 yens, it won't be possible to divide the item in several parcels, even if it is physically possible.
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