How does it work?

Shopping for your must-have Japanese products is easier than you think.

Who is Neokyo for?

Our community is large and diverse — gamers, anime fans, makeup and beauty shoppers, collectors, and everyone in between. Our variety of marketplaces and retailers have something for everybody!

Are there any hidden fees?

We want to make shopping for hard-to-find Japanese products easier and more fun for everyone. Hidden fees aren’t fun. So we make sure to provide you with a cost quote BEFORE you commit to your purchase. This quote does not include the international shipping cost, which you may learn about below.
Check out these tools to help determine your final cost:

• Fee Details Rules
• Neokyo's Tips & Tricks Tutorial

How do I get started?

We recommend checking out our First Time User Guide before making your first purchase. Need some extra help? You’ll find additional guides and tutorials in the left column of this page.

Which websites can I search on Neokyo?

Search for the products you’ve been hunting for on the largest Japanese marketplaces, directly from our platform. Each product has its own page on Neokyo.

Browse these popular marketplaces:

• Buying Tutorial : Direct Purchase through Neokyo Tutorial
• Bidding on Yahoo Auctions Tutorial

What other websites can I buy from with Neokyo?

Any website is eligible for our service, as long as:

• The purchased items are not prohibited. (see below)
• The shop in question is able to ship your order to our headquarters.

Not sure if your order is eligible? Don’t worry, our team will check to make sure your order can be fulfilled before you pay.

• Our Themed Shop Recommendations Tool
• Prohibited Items Rules

Are there any restrictions on what I can buy?

Yes. It’s important to be aware of regulations that limit what you can transport in and out of Japan, as well as any restrictions your own country may have on imported items.<br><br>If you have additional concerns, we recommend that you contact your country’s import authority directly for up-to-date details.

• Forbidden Items List Rules

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