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What is Neokyo?

Welcome to Neokyo! We help you purchasing your favorite and authentic Japanese products from real marketplaces and online retailers in Japan.

Who is Neokyo for?

Our community is large and diverse — gamers, anime fans, makeup and beauty shoppers, collectors, and everyone in between. Our variety of marketplaces and retailers have something for everybody!

How does it work?

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Find your item

Search Japanese stores and marketplaces. If you already have a store and item, simply use our purchase form.

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Make your purchase

Create your buy requests and confirm your order. Our team will handle communicating with sellers for you. Making the process hassle free.

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Store your items

Every purchase on Neokyo comes with 45 days of free storage, giving you time to complete your haul.

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Pack your items

Create your packing request and our expert team will consolidate and optimize your package. Saving you money on shipping costs!

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Ship your haul

Select from 1 of 4 international shipping providers and we’ll send your haul right to your doorstep.

Fees & costs

We want to make shopping for hard-to-find Japanese products easier and more fun for everyone. Hidden fees aren’t fun. So we make sure to provide you with a cost quote BEFORE you commit to your purchase. This quote does not include the international shipping cost, which you can learn about below. 

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Service fee
Covers purchasing the item from the seller and Neokyo customer support.
250¥
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Packing fee
Neokyo’s premium packing ensures high quality protection & optimized box sizes with the aim of reducing shipping costs.
500¥
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Unpacking fee Optional
If you want to add extra items to your already packaged haul or need to make another modification. You can request to unpacked your package.
500¥
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Shipping fee
After your order has been packed, you can select 1 of 4 different shipping providers, finding the perfect balance between speed and cost.
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Check out these tools to help determine your final cost:
Fee details Rules

See how we compare to other services

Neokyo
Proxy 1
Proxy 2
Service fee
250¥
500¥
300¥
Premium packing
500¥
Basic Packing
1500¥
Unpacking fee
500¥
1000¥ to 4000¥
No unpacking service
Trustpilot rating
4.7 ★
4.3 ★
2.7 ★

Getting Started

Popular marketplaces

Search for the products you’ve been hunting for on the largest Japanese marketplaces, directly from our platform. Each product has its own page on Neokyo. Start by exploring these popular marketplaces:

Learn how to make use Neokyo’s tools to buy your items from any online store
Any Japanese website is eligible for our service, as long as:
  • The purchased items are not prohibited. (see below)
  • The shop in question is able to ship your order to our headquarters.
Not sure if your order is eligible? Don’t worry, our team will check to make sure your order can be fulfilled before you pay.
Warning! In many cases, purchase cancellations are strictly forbidden.

Item restrictions

It’s important to be aware of regulations that limit what you can transport in and out of Japan, as well as any restrictions your own country may have on imported items.

If you have additional concerns, we recommend that you contact your country’s import authority directly for up-to-date details.

Firearms and explosives
  • Weapons (Swords, blades, guns, etc.)
  • Reproduction weapons (except toys and cosplay)
  • Pyrotechnic items
  • Ammunition and gunpowder
  • Airsoft replicas (gas and electric - airsoft batteries are also prohibited!)
  • Sprays and gas bottles
  • Oxygen, helium, butane, nitrogen
  • Scuba tanks, fire extinguishers
  • Life jackets
  • Chlorofluorocarbons
  • Gas heaters
  • Perfumes
  • Lighters
  • Paint
  • Nail polish
  • Alcohols
  • Paint thinners
  • Varnishes
  • Gloss lipstick
  • Hand creams (or any other kind of cream containing alcohol)
  • Shampoo
  • Skincare products
  • Incenses
  • Insecticides and agricultural chemicals
  • Chloroform
  • Radioactive material (uranium, thorium, cesium, plutonium - these are just plain bad ideas anyway!)
  • Nuclear waste
  • Matches
  • Lighters
  • Coal
  • Ink cartridges
  • Fuses
  • Detonators
  • Varnish
  • Wax
  • Dissolvants
  • Hair dyes
  • Hand warmers
  • Bleach
  • Peroxides / Oxidizing Agents
  • Items containing mercury
  • Cleaning liquid, disinfectants and corrosives
  • Fungus killer
  • Rodenticide
  • Lithium batteries ( Exceptions )
  • Electronic appliance portable charger (phone, laptop..)
  • Wireless earbuds
  • Magnetized materials
  • Generators and electric motors
  • Dry ice
  • Asbestos
  • Internal combustion engines
  • Audio amplifiers, speakers
  • Oversized items
  • Cannabis-related items
  • Digital goods (codes / downloadable content...)
  • Living/dead animals
  • Frozen food & goods
  • Plants and grains
  • Tires
  • Gas tanks
  • Oil diffusers
  • Obscene items (child pornography or any other material that violates the laws of Japan or your country regarding pornography)
  • Medicine
  • Livestock food
  • Pirated materials
  • Counterfeit money
  • Fiscal stamps
  • Official or private documents
  • National treasures
  • Cultural property or art objects
  • Precious metals (gold, silver, gold and silver products, etc.)
  • Jewelry (diamonds, processed products, etc.)
  • Coins and banknotes
  • Drugs and psychotropic substances
  • Micro-organisms
  • Precious materials (ivory, diamonds, rosewood, gold, silver, etc.)
  • Perishable goods
  • Credit cards
  • Transportation tickets (bus, plane, etc.), event tickets and lottery tickets
  • Airbags
  • Pachislot, pachinko and gambling machines
  • Exotic leather (crocodile, endangered species..)
  • Furs
  • Vape
  • Candles
  • Fountain pen
  • Learn more about prohibited items:

    Ready to start shopping with Neokyo?

    Now that you know how Neokyo works, you are ready to start your Japanese proxy journey! Sign up today - It’s quick and easy.

    Create account

    Need more information?

    Still can’t find the answer you need? Our team is happy to help answer any of your questions or concerns!

    Contact our team