Fees and Commissions

Summary of Fees

When you use Neokyo, you make two payments from the time you order and the time when you receive your package : 1) when you pay for the item, and 2) when you authorize the shipment of your package containing all your purchases :

1 - Order

  • Shipping towards Neokyo
  • Item inspection
  • 45-days long storage

Flat Fee

250 ‎¥‎ + Order Price Details

2 - Shipment

  • Includes insurance & tracking
  • Can contain several orders
  • Parcel Preparation

from

500 ‎¥‎ + Shipment Price Details

PAYPAL FEE

3,6% of payment amount + 40¥

Applied on each order or shipment payment.


1- ORDER PAYMENT


 Order and domestic shipping price

250 yen

or

1.90€ US$ 2.25 CA$ 2.88 AU$ 3.00

As for 18/05/2018. More currencies can be used on Neokyo. Pay using your local currency through Paypal, which then convert the amount in yen.

If you purchase multiples copies of the same item within the same Buy Request, this fee is only applied once.

Our Neokyo service includes:
purchasing the item from the seller, an open channel to ask questions about the item (no negotiation or question regarding authenticity however), Neokyo support, receipt and storage of the item in our warehouse for up to 45 days, a brief inspection of the state of the item based on its original description.


2 - SHIPMENT PAYMENT


 International Shipping Cost

We do not charge any Neokyo fee on shipping cost, you pay the actual provider price. For more details and help on estimating your shipping cost, please check our estimator.

  Packaging Fees
Package Weight Packaging Fees
Up to 2 kilograms

500 yen

More than 2 kilograms 500 yen +
150 yen for each additional kilo over 2 kg.
These costs include an appropriately sized cardboard box and packing materials (bubble wrap/padding) to protect your item(s) during shipment.
Package Weight Packaging Fees
<2 KG 500 yen
3 KG 650 yen
4 KG 800 yen
5 KG 950 yen
6 KG 1100 yen
7 KG 1250 yen
8 KG 1400 yen
9 KG 1550 yen
10 KG 1700 yen
11 KG 1850 yen
12 KG 2000 yen
13 KG 2150 yen
14 KG 2300 yen
15 KG 2450 yen
16 KG 2600 yen
17 KG 2750 yen
18 KG 2900 yen
19 KG 3050 yen
20 KG 3200 yen
21 KG 3350 yen
22 KG 3500 yen
23 KG 3650 yen
24 KG 3800 yen
25 KG 3950 yen
26 KG 4100 yen
27 KG 4250 yen
28 KG 4400 yen
29 KG 4550 yen
>30 KG Not covered

Import & custom fee

Your shipment country of destination might apply import and customs fees depending on mutual trade agreement with Japan. We suggest directly inquirying the competent authorities in order to preview those costs. This amount is not collected by Neokyo.


Optional Payment or Fee

During the use of our service, you may be charged the following fees :