Dashboard Introduction Back to Help Center

Buy Request : created via our search tool or purchase form. It corresponds to a quote request on a given product and is not binding.
Order : our team has validated your buy request and payment is available. It is now an order.
Packing Request : his request makes it possible to group one or more orders into parcels.
Parcels : after packaging, the parcels are listed and can be shipped.
Shipment : the shipment request allows you to ship one or more parcels to the same international address.

Here is your dashboard.

The notifications and the logout button are here.

This menu allows you to browse through the various sections of the Dashboard.

The Account Status block lists orders and parcels status and informs you about the next actions to be taken.

The "My Account" section is important: it allows you to access your full lists of orders, parcels, shipments and invoices.

The "Settings and Help" section allows you to access our customer service, set up your addresses and other options.

The "Create" section will allow you to make new orders, packaging requests and shipments.

The last two sections will tell you if actions need to be taken: orders that need to be paid, parcels that need to be shipped...

This tutorial is not available on mobile devices. We apologise for the disturbance.