It can be quite daunting to search for a specific article without speaking Japanese. Here are 6 valuable tips to help you easily find the item you are looking for. Quick guide to find...
Your package may need to be returned to our warehouse in Japan. In this case, with the return, as the cancellation of an order and refund of the amount paid are not possible. What...
All packages on Neokyo are sent with a tracking number making it easy to track your package on a tracking site, such as 17track. The format of a tracking number Your tracking number will...
All orders are subject to a first estimated delivery date based on our previous feedback with the seller or according to the information available in the shop. Neokyo case guide : delayed orders In...
In Japan, despite the generally good reputation of sellers, the possibility of running into a seller with bad intentions does exist. For example, it’s possible that you may be sent a counterfeit product instead...
Japanese shop / Shopping Guide
by neokyo · Published September 5, 2019 · Last modified September 3, 2024
If you are a fan of Japanese animation, you may be looking for ways to expand your collection! At Neokyo, we advise you to visit animation studios’ official shops! By doing a quick Google...
Shopping Guide / Japanese shop
by neokyo · Published September 4, 2019 · Last modified August 29, 2023
While the Pokemon Center is one of Japan’s most popular tourist destinations, the online store is not easily accessible to non-Japanese people. Pokemon Center Online only accepts Japanese payment methods and does not ship...
Anime & Manga / Shopping Guide
by neokyo · Published August 13, 2019 · Last modified September 3, 2024
Are you looking for doujinshi (a manga or fan artbook)? Are the titles you are looking for not available for scanning, do you want to complete your collection, or do you wish to receive...
You recently placed an order online, but your package was unfortunately damaged during shipping… Here are Neokyo’s main tips to help you get a refund from the post office. My package has been damaged....
Shopping Guide / Collections & Figures
by Neokyo_Yann · Published March 4, 2019 · Last modified September 3, 2024
Risk of buying a counterfeit product on eBay or Aliexpress, prohibitive price on retail stores, rarities not available on your usual to-go shops… Collecting Dragon Ball figures can prove to be a real hassle....
