Category: Shopping Guide

Discover all our guide and help for your purchase on japanese online shop with Neokyo

Cosplay japan guide 0

Cosplay in Japan: our shopping advices.

Cosplay has its origins in the United States of the 60s. Cosplay consists in interpreting a character from pop culture, animes, video games, movies… but also to imitate the character’s personality. Cosplay in Japan:...

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Neokyo : Packaging example

The state of arrival of your package can be a source of stress, especially when your items come from overseas. But at Neokyo we do our best to ensure that your package arrives at...

5 Tips for Your Mercari purchases on Neokyo 0

5 Tips for Your Mercari purchases on Neokyo

Items on Mercari often sell out very quickly. To avoid the cancellation of a purchase due to the item being sold out, here are 5 tips that will help you get the most sought...

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How to track your package

All packages on Neokyo are sent with a tracking number making it easy to track your package on a tracking site, such as 17track. The format of a tracking number Your tracking number will...

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I received a counterfeit product. What should I do?

In Japan, despite the generally good reputation of sellers, the possibility of running into a seller with bad intentions does exist. For example, it’s possible that you may be sent a counterfeit product instead...

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How to shop on Pokemon Center Online

While the Pokemon Center is one of Japan’s most popular tourist destinations, the online store is not easily accessible to non-Japanese people. Pokemon Center Online only accepts Japanese payment methods and does not ship...

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Steps to take if your package has been damaged

You recently placed an order online, but your package was unfortunately damaged during shipping… Here are Neokyo’s main tips to help you get a refund from the post office. My package has been damaged....