Pokémon Center Guide: Store Locations, Online Shops, and How to Order From Japan
Searching for “Pokémon Center” can turn up stores in Japan, official online shops in several countries, and a Japanese website that seems out of reach from abroad. Pokémon Centers specialize in official Pokémon merchandise, and where you shop depends on what you’re looking for.
- If you want to visit a store, most permanent Pokémon Centers are in Japan, and the only ones outside Japan are in Taipei and Singapore.
- If you prefer to shop online, there are separate official Pokémon Center websites for different regions, while Japan’s Pokémon Center Online ships only within Japan.
- If you want to buy items from Japan’s Pokémon Center Online, a proxy buying service like Neokyo can purchase them on your behalf and ship them internationally, as long as the items are not on our prohibited list and the store can deliver to our address in Japan.
This guide starts with store locations and the online stores by country. It then explains how to navigate the Japanese website, how much it costs to order from Japan, and how to buy through Neokyo in five steps, so you can jump straight to the section you need.
Where to Find Pokémon Center Stores in Japan and Overseas
Most permanent Pokémon Center stores are in Japan, and outside Japan you can find them only in Taipei and Singapore. The official Pokémon Center store list shows more than 20 Pokémon Center and Pokémon Store locations across Japan, from Sapporo in the north to Okinawa in the south.
The table below lists selected locations as of October 2026, including four Pokémon Centers in Tokyo. The official store list also covers other parts of Japan, including the Tohoku region, Yokohama, Nagoya, Kanazawa, Hiroshima, Kagawa Prefecture, and Fukuoka.
| Country | City | Store | Location |
| Japan | Tokyo (Nihombashi) | Pokémon Center TOKYO DX | Nihombashi Takashimaya S.C. East Building, 5F |
| Japan | Tokyo (Ikebukuro) | Pokémon Center MEGA TOKYO | Sunshine City Alpa, 2F |
| Japan | Tokyo (Shibuya) | Pokémon Center SHIBUYA | Shibuya PARCO, 6F |
| Japan | Tokyo (Oshiage) | Pokémon Center SKYTREE TOWN | Tokyo Skytree Town Solamachi East Yard, 4F |
| Japan | Narita | Pokémon Store Narita Airport Shop | Narita Airport Terminal 1, South Wing, 4F |
| Japan | Kyoto | Pokémon Center KYOTO | Kyoto Economy Center SUINA Muromachi, 2F |
| Japan | Osaka (Shinsaibashi) | Pokémon Center OSAKA DX | Daimaru Shinsaibashi Main Building, 9F |
| Taiwan | Taipei | Pokémon Center TAIPEI | Shin Kong Mitsukoshi Taipei Xinyi Place A11, 3F |
| Singapore | Singapore | Pokémon Center SINGAPORE | Jewel Changi Airport, #04-201/202/203 |
| Thailand | Bangkok | Pokémon Center BANGKOK (planned) | centralwOrld, expected in 2026 |
Thailand’s first Pokémon Center is reported to open at centralwOrld in Bangkok in 2026. Europe has no permanent store, and Pokémon Center London was a pop-up that ran from October 18 to November 15, 2019 (Nintendo UK).
Pokémon Center Online Stores by Country: Japan’s Store Ships Only Within Japan
Pokémon Center has separate official online stores for different regions, while Japan’s Pokémon Center Online ships only to addresses within Japan. The English-language site at pokemoncenter.com asks you to select a region, with options for the United States, Canada, the United Kingdom, Germany, Australia, and New Zealand. Japan is also listed in the menu, but it has its own dedicated website. As of October 2026, the region selector includes the regions listed below, and you may also see the British English spelling “Pokémon Centre.”
| Region | Official online store |
| United States | pokemoncenter.com |
| Canada | pokemoncenter.com |
| United Kingdom | pokemoncenter.com |
| Germany | pokemoncenter.com |
| Australia | pokemoncenter.com |
| New Zealand | pokemoncenter.com |
| Japan | Pokémon Center Online (ships within Japan only) |
Japan’s Pokémon Center Online offers a wide range of merchandise, including Pokémon Center’s own original line, which the official store list calls the most popular items in its stores. Its categories include plush and toys, the Pokémon Trading Card Game, stationery, apparel, and snacks. Fans often shop there for items they may not find on their regional Pokémon Center website.
Shipping and payment can be tricky for international shoppers. The Pokémon Center Online delivery guide states that it does not accept orders for delivery outside Japan. Accepted payment methods include credit cards, cash on delivery, and payments at convenience stores, but the payment guide notes that credit cards issued outside Japan may not be accepted. The next sections show how to find items on the Japanese site and order them through Neokyo.
Finding Items on the Japanese Pokémon Center Website
Pokémon Center Online shows its menus, product pages, and lottery notices in Japanese. The following sections explain how to navigate the site, understand product details, and identify preorder and lottery items:
- Menu and category labels in Japanese and English
- What a product page tells you
- Preorder and lottery items
Menu and Category Labels in Japanese and English
Start with the main menu and the category list. The table below translates the common Japanese labels to help you navigate the site. In product lists, 品切れ (sold out) marks items that are out of stock.
| Japanese label | Meaning in English |
| 初めての方へ | First-time visitors |
| ログイン／会員登録 | Log in / Sign up |
| カート | Cart |
| ポケモンから探す | Search by Pokémon |
| カテゴリから探す | Search by category |
| 新商品 | New items |
| おすすめ特集 | Featured |
| ランキング | Rankings |
| ぬいぐるみ・おもちゃ | Plush and toys |
| ポケモンカードゲーム | Pokémon Trading Card Game |
| 文房具 | Stationery |
| アパレル・服 | Apparel |
| お菓子・食品 | Snacks and food |
| 品切れ | Sold out |
What a Product Page Tells You
Each product page lists the item’s code, release date, size, weight, materials, and country of origin under 商品詳細 (product details). The listed weight can help you estimate international shipping costs, although the final rate depends on the package’s weight, dimensions, and shipping carrier.
Near the top of the page, you’ll find the price including tax, any purchase limits such as お一人様 1点限り (limit one per customer), and the カートに入れる (add to cart) button. Items in Pokémon Center’s original merchandise line carry the label ポケモンセンターオリジナル (Pokémon Center Original). You’ll also find a section called このグッズに登場するポケモン (Pokémon featured on this item), which shows which Pokémon appear on the merchandise.
| Japanese label | Meaning in English | Why it matters |
| 税込 | Tax included | The price you pay the store |
| お一人様 1点限り | Limit one per customer | Caps the quantity you can request |
| 商品コード | Product code | Identifies the exact item |
| 発売日 | Release date | Shows when the item comes out |
| サイズ | Size | Shows the item’s dimensions |
| 重量 | Weight | Used to estimate shipping |
| 原産国 | Country of origin | Shows where it was made |
Preorder and Lottery Items
Preorder and lottery items have different purchasing rules from regular items, and you can identify them by the labels in product listings and titles. A preorder item has a 予約 (preorder) badge in product lists and 【予約】 at the start of its name. Pokémon Center Online charges your card for preorders in the month you place the order, even if the item isn’t released until later.
Check the 発売日 (release date) on the product page before requesting a preorder, so you know when the item is expected to become available. Delivery to our warehouse takes additional time. If you are not sure whether an order can be fulfilled, our team checks before you pay.
Some popular items are sold through a lottery system and have 【抽選販売】 (lottery sale) at the beginning of the product name. To enter, open the 抽選のご案内 (lottery information) page, click 抽選へ進む (go to lottery), log in, and submit your entry through 抽選応募一覧 (lottery entries). Only winners can then order the item, and some lotteries require phone number verification. Our guide to the Pokémon 30th Anniversary Set covers the Pokémon Center Online lottery for that set in more detail.
| Japanese label | Meaning in English | What it tells you |
| 予約 | Preorder | Badge on preorder items in lists |
| 【予約】 | Preorder (prefix) | Name prefix for preorder items |
| 発売日 | Release date | When the item comes out |
| 【抽選販売】 | Lottery sale (prefix) | Name prefix for lottery items |
| 抽選のご案内 | Lottery information | Page where entries start |
| 抽選へ進む | Go to lottery | Button that starts an entry |
| 抽選応募一覧 | Lottery entries | Page where you apply |
How Much It Costs to Buy From Pokémon Center Japan
When you order an item from Pokémon Center Online through Neokyo, your total cost includes the item price, domestic shipping within Japan, our service fee, a packing fee, and international shipping. We provide a quote before you commit to a purchase. However, international shipping costs are not included in the initial quote. The table and example below apply to purchases from Pokémon Center Online, based on rates as of October 2026.
| Cost | Amount | When the cost is confirmed |
| Item price | Tax-included price on the product page | In our quote |
| Domestic shipping in Japan | ¥550 under ¥6,000; free at ¥6,000 or more | In our quote |
| Neokyo service fee | ¥350 | In our quote |
| Packing fee | ¥500 up to 2 kg, plus ¥150 per extra kg | When you request packing |
| International shipping | Carrier’s actual rate | When you choose a carrier |
| Import taxes and duties | Depends on your country | Varies by destination |
Domestic shipping from Pokémon Center Online to our warehouse is ¥550 for orders under ¥6,000 including tax, and free for orders of ¥6,000 or more, though some items have different rates. Our service fee is ¥350, and if you buy several copies of the same item in one Buy Request, it is charged only once. Packing starts at ¥500 for packages weighing up to 2 kg, with an additional ¥150 for each kilogram beyond that, rounded up to the next whole kilogram. Every fee is listed on our fees page.
International shipping is billed at the carrier’s actual rate with no Neokyo fee added, and your country may charge import taxes or customs fees. For packages sent to Australia, the EU, the United States, and US territories, customs fees may be collected when the package is shipped. Use the weight listed on the product page to estimate international shipping costs. Combining several purchases into one package can lower your packing and shipping costs.
For example, a ¥5,000 item weighing under 2 kg would cost ¥6,400 in total (¥5,000 + ¥550 for domestic shipping + ¥350 for the service fee + ¥500 for packing), excluding international shipping and any applicable import taxes. The ¥5,000 price is a sample figure, so swap in the price of the item you want.
Items you find through our marketplace search work differently, because each seller sets the price and domestic shipping. For those, check the amounts in the quote we send before you pay.
How to Buy From Pokémon Center Japan With Neokyo in Five Steps
We can purchase items from Japanese websites as long as they aren’t on our prohibited list and the store can ship them to our address in Japan. The five steps below show how to order using a Pokémon Center Online product link, with a quote before you pay. If you find an item through our own search feature, follow the process explained at the end of this guide.
- Find the item on Pokémon Center Online.
- Paste the product link into a Neokyo Buy Request.
- Pay for the item once Neokyo confirms the order.
- Wait for your items to arrive at our warehouse, then request packing.
- Choose a shipping carrier and pay for shipping.
Step 1: Find the Item on Pokémon Center Online
First, copy the product page URL, which you’ll need to submit a Buy Request. Check that the item is in stock as you browse, since lists show 品切れ (sold out) on unavailable items.
- Open Pokémon Center Online in your browser.
- Browse using ポケモンから探す (search by Pokémon) or カテゴリから探す (search by category).
- Open the product page of the item you want.
- Copy the URL from your browser’s address bar.
Step 2: Paste the Product Link Into a Neokyo Buy Request
Next, send the URL to us through the Buy Request form. Log in to Neokyo first, then follow these steps:
- Click “+Add a Buy Request” in the upper right corner of any page.
- Paste the product URL into the Link (URL) field.
- Click “Send my Request.”
If Neokyo can’t retrieve the product details from the link, additional fields appear. Enter an order name to label your request, then the quantity and the price in yen, including tax if possible. Keep the quantity within the product page’s purchase limit, such as お一人様 1点限り (limit one per customer). Our Buy Request guide walks through each screen.
Step 3: Pay for the Item Once Neokyo Confirms the Order
After you submit your request, our team reviews it and notifies you when your invoice is ready. You can then pay for the item. This is the first of two payments, and you’ll make the second when you’re ready to have your package shipped.
All transactions on Neokyo are in yen, and we accept Visa, Mastercard, AMEX, and JCB. Before paying, double-check the item, size, and quantity, because in many cases purchases cannot be canceled.
Step 4: Wait for Your Items to Arrive and Request Packing
Once your item reaches our warehouse, it stays there free of charge for up to 45 days. Pokémon Center Online typically ships orders within two to five days of purchase, although delivery to our warehouse takes additional time.
You can use that storage time to add purchases from other Japanese shops. When you are ready, create a packing request, and our team consolidates everything into one package to save on shipping.
Step 5: Choose a Shipping Carrier and Pay for Shipping
Finally, choose one of four international shipping carriers and pay the shipping fee. We’ll then send your package to your door. Shipping is charged at the carrier’s actual rate, with no Neokyo fee added.
Depending on your country’s import rules, you may also have to pay import taxes or customs duties. You can estimate the shipping cost in advance with our shipping rate estimator.
Pokémon Center Japan FAQ
These are short answers to three questions shoppers often ask about Pokémon Center Japan:
- Can I order from Pokémon Center Japan if it doesn’t ship to the US?
- Can you buy from the Pokémon Center Japan online store in English?
- Is Pokémon merchandise cheaper in Japan?
Can I Order From Pokémon Center Japan If It Doesn’t Ship to the US?
Yes. Pokémon Center Online does not ship outside Japan, but you can order through a proxy buying service such as Neokyo, using the five steps above. If the item is also available in the United States, you can order it directly from the US Pokémon Center online store at pokemoncenter.com instead.
Can You Buy From the Pokémon Center Japan Online Store in English?
Pokémon Center Online is written in Japanese, including its menus and product pages. Your browser’s translation feature can display the pages in English, and the label tables earlier in this guide explain the terms that matter most when ordering.
Is Pokémon Merchandise Cheaper in Japan?
It depends on the item, so compare the total cost rather than the shelf price. When ordering from abroad, the tax-included price in yen is the starting point. You’ll also need to factor in domestic shipping within Japan, our service fee, packing, and international shipping, plus any applicable import taxes. For trading cards, our article on why Japanese Pokémon cards are cheaper looks at the price gap in detail.
Get Pokémon Center Merchandise From Japan Delivered to Your Door
Pokémon Center Online delivers only within Japan, but a Neokyo Buy Request lets you order its goods from abroad and have them shipped to your door. We handle the purchase, storage, packing, and international shipping, and you see a quote before you pay.
If you have not picked an item yet, you can search for Pokémon Center goods on Neokyo. The results come from Japanese marketplaces, and each item has its own Neokyo page where you create a Buy Request and confirm the order, so you do not need to paste a link.
Our team checks that the order can be fulfilled and sends you a quote before you pay. Once your purchase is confirmed, storage, packing, and shipping follow the same process described in Steps 4 and 5. Because each seller sets its own price and domestic shipping, confirm those amounts in the quote.
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