Buy your Yukata in Japan!
Do you want to “japonize” your summer or offer an original gift? With Neokyo it becomes easy to buy your Yukatas directly from Japanese shops.No more scams from fake yukata sellers (Wish, manga conventions),...
Neokyo - Discover Japanese Culture With Our Global Shopping Service Blog
How can I find a product without knowing how to speak Japanese?
It can be quite daunting to search for a specific article without speaking Japanese. Here are 6 valuable tips to help you easily find the item you are looking for. Quick guide to find...
For Hanami, try the taste of Sakura.
April in Japan screams Sakura! Supermarket shelves exude the Japanese passion for cherry blossoms during this time each year. So that you too can take advantage of these exclusives, Neokyo invites you to discover...
Package returned ? How can I arrange for it to be sent to me?
Your package may need to be returned to our warehouse in Japan. In this case, with the return, as the cancellation of an order and refund of the amount paid are not possible. What...
How to track your package
All packages on Neokyo are sent with a tracking number making it easy to track your package on a tracking site, such as 17track. The format of a tracking number Your tracking number will...
What happens if your order still hasn’t arrived at our premises?
All orders are subject to a first estimated delivery date based on our previous feedback with the seller or according to the information available in the shop. Neokyo case guide : delayed orders In...
I received a counterfeit product. What should I do?
In Japan, despite the generally good reputation of sellers, the possibility of running into a seller with bad intentions does exist. For example, it’s possible that you may be sent a counterfeit product instead...
How to purchase K-Pop goods from Japan
The K-pop phenomenon has conquered the world, and many Korean groups are active in Japan! In fact, Japan is a paradise for K-pop fans wishing to expand their collections and discover goodies exclusive to...
FPworks : the trendy project for Mecha’s fan
If you are an artbook, illustration, or Mecha fan, you must have already heard about the FPworks project! Discover or purchase FPworks goods with Neokyo After working in industrial design, FUKAI RYOSUKE( 深井涼介) specialized...
Animation studio shops guide
If you are a fan of Japanese animation, you may be looking for ways to expand your collection! At Neokyo, we advise you to visit animation studios’ official shops! By doing a quick Google...
