Buy your favorite anime goods second hand.
If you are a collector of anime goodies, buying second-hand can be the perfect way to complete or start your collection. But where to shop? The different Japanese stores for your purchases of second-hand...
Category: Shopping Guide
Our tips for buying PC and K-pop goodies with Neokyo
Note: Cooperation with Mercari has been resumed since February 2023. Hello everyone! First of all, we would like to apologize again for the sudden announcement of the end of Mercari on Neokyo. We are...
Takayama: second-hand products in Japan with Neokyo.
Why people buy second-hand? For the vintage aspect, but not only. Buying second-hand represents economical, ecological and social aspects too, and you can also find rare items. Let’s discover together the Takayama store, a...
Disney store Japan: How to buy exclusive products?
Everybody loves Disney and in Japan too! Official Store, the Disney store Japan, allows you to enter the magical world of your favorite universes while enjoying 100% Japanese exclusivities! On their online store, you...
Neokyo : Packaging example
The state of arrival of your package can be a source of stress, especially when your items come from overseas. But at Neokyo we do our best to ensure that your package arrives at...
How can I find a product without knowing how to speak Japanese?
It can be quite daunting to search for a specific article without speaking Japanese. Here are 6 valuable tips to help you easily find the item you are looking for. Quick guide to find...
Package returned ? How can I arrange for it to be sent to me?
Your package may need to be returned to our warehouse in Japan. In this case, with the return, as the cancellation of an order and refund of the amount paid are not possible. What...
How to track your package
All packages on Neokyo are sent with a tracking number making it easy to track your package on a tracking site, such as 17track. The format of a tracking number Your tracking number will...
What happens if your order still hasn’t arrived at our premises?
All orders are subject to a first estimated delivery date based on our previous feedback with the seller or according to the information available in the shop. Neokyo case guide : delayed orders In...
I received a counterfeit product. What should I do?
In Japan, despite the generally good reputation of sellers, the possibility of running into a seller with bad intentions does exist. For example, it’s possible that you may be sent a counterfeit product instead...
